E-Billing

By creating an online account, you can manage your billing preferences and view PDF copies of your statements.


You do not need an online account to pay your bill online. Our secure Online Payment page only requires your account or parcel number.


Steps to sign up for an online account are also available by viewing the How to Set Up Your Online Account Instructions (PDF).

Enter Your Name and PasswordRegister

  • Visit Monterey One Water e-Billing.
  • On the "Login" screen, use the "Register" button to navigate to the "eBilling Registration" screen.
  • Register your account.
  • eBilling Registration Screen: Fill out the fields to set up your account.

Overview of BillTips

  • Account Number and Owner Name must appear exactly as listed on your bill (including CAPITAL LETTERS). See yellow bar in sample bill for the location of this information; account number must include hyphen XX-XXXXX
  • Password must be:
    • Have at least 1 number
    • Have at least 1 uppercase letter
    • A minimum of 8 characters
  • Once submitted, you will receive verification at the email you provided; complete your registration by selecting the validation link.

Your Account Page ViewManaging Your Account

When you create your account, the following defaults are in place:

  • Paper Bill - Until you opt-out of paper bills, you will receive your bill electronically and by mail. Go green.
  • Electronic Billing - Receive an email alert when you have a new statement to view and pay in your online account.
  • PDF Statement - In addition to viewing your bill through your online account, you will also get a password-protected PDF statement emailed to you each billing cycle.

Change these defaults through "Manage Account" to match your billing preferences.