Mission / Vision / Values

Mission Statement

Monterey One Water is dedicated to meeting the wastewater and water recycling needs of our member agencies while protecting the environment.

Vision Statement

Monterey One Water will be a model customer service provider for the efficient, innovative utilization of wastewater.

Core Values

Monterey One Water values ...

  • Cost-efficient, consistent and reliable service, and business practices
  • Open, honest lines of communication between and among the board, public, and staff
  • Ethical behavior
  • Customer-focused and centered
  • Helpful and timely responses
  • Loyalty and dedication