Mission / Vision / Goals

Mission Statement

Monterey One Water is dedicated to meeting the wastewater and water recycling needs of our member agencies while protecting the environment.

Vision Statement

Monterey One Water will be a model customer service provider for the efficient, innovative utilization of wastewater.

Core Values

Monterey One Water values . . .

  • Cost-efficient, consistent and reliable service and business practices
  • Open, honest lines of communication between and among board, public and staff
  • Ethical behavior
  • Customer-focused and centered
  • Helpful and timely responses
  • Loyalty and dedication

Administrative Offices


We're Here to Help

7:30 a.m. to 5:30 p.m. Monday through Thursday

7:30 a.m. to 5:00 p.m. Fridays

5 Harris Court, Bldg D
Monterey, CA 93940

(831) 372-3367
or (831) 422-1001

or email Customer Service