Customer Service

Customer Service is responsible for maintaining 55,000 customer accounts, billing for sewage treatment and disposal, and issuing sewer capacity permits for new construction. Customer Service ensures billing equity for all of its residential, commercial, industrial and military users.

We're Here to Help

7:30 a.m. to 5:30 p.m. Monday through Thursday

7:30 a.m. to 5:00 p.m. Fridays

5 Harris Court, Bldg D
Monterey, CA 93940

(831) 372-3367
or (831) 422-1001

or email Customer Service

Administrative Offices