Can’t find what you need on our website? Monterey One Water’s Customer Service Team is ready to assist you. Providing exceptional service is important to our Agency and multiple options are available to connect with our support staff.
Explore the variety of options Monterey One Water offers for paying your sewer bill.
Thank you for your interest in Monterey One Water's Auto Pay program. Auto Pay simplifies your bi-monthly wastewater fee by automatically deducting your payment from your checking or savings account.
Looking for a copy of your sewer bill? You can find your current statement using our document portal.
The Responsible Party Designation form allows the property owner to designate a tenant or agent to receive all billings related to wastewater treatment.
Monterey One Water’s rates are updated annually to generate sufficient revenue to fund operations, maintenance, and other support activities related to wastewater treatment.
On June 7, 2021, the Board of Directors voted to approve a 5-year rate schedule of maximum possible monthly rates. Learn more about this increase and what the funding will support.