Monterey One Water is considering a change to its wastewater billing process to address customer feedback. If approved, bi-monthly billing will cease on July 1, 2024 and a fee for wastewater service will be included on a parcel’s annual Property Tax Bill. Please use the resources below to learn more about this proposal and provide customer input.
Transparency
This change will not impact Monterey One Water commitment to transparency. Annually, customers will also receive a letter with the amount and breakdown of their sewer charges for the next fiscal year. This will occur after the Board approves the budget and rates for that fiscal year (July 1-June 30). If the Board wants to consider a rate change, the Agency must follow the state-required process, including written justification to each property owner and a process to vote on the change. The Board will also lead a budget workshop and a public hearing with opportunities for public comment before voting to set new rates.
For a summary of our 2023-2024 budget, view the Monterey One Water Budget in Brief (PDF). For a more detailed look at our financials, please visit our Financial Transparency Section.