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Customer Notifications

2 Alerts
February 6, 2023 4:33 PM

Monterey One Water is considering a change to its billing process and cycles.

Monterey One Water currently uses a third-party vendor to bill customers bi-monthly (6 statements per year). Due to some limitations in the Agency's accounting software, the Board of Directors is using this opportunity to evaluate the Agency’s billing...

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August 2, 2021 12:14 PM

Learn more about available Financial Assistance Programs

We recognize customers may face circumstances that stretch their financial resources. Learn more about options to assist customers who are having difficulty covering expenses.